Purpose of this Notice
The purpose of this notice is to explain how Healthera (“we”, “our”, “us”) uses cookies and similar technologies on our website, and how we comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
We use cookies to improve your experience on our website. They help us distinguish you from other users and customize our content by remembering your preferences, while ensuring compliance with data protection principles.
What’s a Cookie?
A cookie is a small text file that a website sends to your browser and stores on your device. When you return to the website, the information stored in the cookie can help recognize your previous session and improve your browsing experience.
Cookies cannot install malicious software or viruses on your device, and they do not store any of your personal account details.
Where Do Cookies Come From?
There are two main sources of cookies:
- First-party cookies are placed directly by us to support essential website functions or remember your preferences.
- Third-party cookies are placed by external service providers that offer functionality through our site (for example, analytics or map integrations). These third parties may recognize your device across different websites.
How Long Do Cookies Stay on Your Device?
Cookies may remain on your device for different lengths of time:
- Session cookies are temporary and deleted when you close your browser.
- Persistent cookies remain after you close your browser and are retained until they expire or are deleted through your browser settings.
Persistent cookies help us recognize you when you return and remember your preferences.
What Cookies Do We Use?
We use several types of cookies to ensure the proper operation of our site and improve your user experience. The table below lists examples of cookies we use, their purpose, and how long they are retained.
| Cookie Name | Source | Purpose | Type | Retention Period |
|---|---|---|---|---|
_ga, _gid, _gat | Google Analytics | These cookies enable analytics to help us understand visitor behavior and improve website performance. | Analytics | Up to 2 years |
firstvisit | Healthera | Tracks whether the visitor has been to our website before. | Functional | 1 year |
Your Consent
When you visit our website for the first time, a banner will appear asking for your permission to use non-essential cookies.
- You can accept or reject cookies directly in the banner.
- You can change or withdraw your consent at any time using your browser’s cookie settings.
- Essential cookies, required for the operation and security of our website, cannot be disabled.
Refusing cookies may affect certain features or functionality, but essential services will remain available.
Transfers Outside Canada
Some third-party service providers (for example, Google) may store or process cookie-related information outside of Canada. When this happens, your information may be subject to the laws of those other jurisdictions. We take appropriate contractual and technical measures to ensure that your information remains protected, regardless of where it is processed.
What Can You Do if You Don’t Want Cookies on Your Computer?
You can block or delete cookies at any time by adjusting your browser settings. Most browsers include options to:
- Delete existing cookies.
- Block future cookies.
- Notify you when a cookie is being placed.
You can find these options under your browser’s “Help,” “Settings,” or “Privacy” menus.
If you block or delete cookies, some parts of our website may not function properly, and certain personalized features may not be available.
More Information
You have the right to know how your personal information is used and to withdraw consent at any time.
If you have any questions about how we use cookies or personal data, please contact us:
You can also contact the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated:
Website: https://www.priv.gc.ca/
Last updated: 07/10/2025
